Aman Financial Services Digital Transformation

AMAN is an Egyptian FINTECH Company focusing on three main services E-Payment, Financial Services for installments and Microfinance of small business .

Aman aims at providing a better life for Egyptians through comfortable, easy and available financial processes based on deep understanding of their needs and quick response to market needs, which leads to a full coverage and providing of financial services that they need.

The Challenge

With a growing network of over 2500 agents, branches and merchants , Aman needed a secure scalable solution to enable its network of agents to collaborate and share information on the go. Onboarding new agents also needs to be simple so that Aman can focus on their core business rather than costly IT support. Reliable corporate email with advanced spam and phishing protection was a key challenge to build trust with clients and ensure professional service

The Solution

Cloudypedia fully deployed G Suite for over 2500 agents, with Business Transformation Labs that were crucial in shaping the agents collaboration with the Aman network. Also the Cloudypedia Help Desk support for G Suite made new agent addition and on boarding a smooth process. Cloudypedia deployed a comprehensive security assessment plan for Aman domains, assuring DMARC, DKIM and SPF records.

Cloudypedia closely followed the G Suite deployment methodology and provided Customer Success Services for productivity training, Mobility assessment and implementation, and Business Transformation Labs

The Results

Aman agents were migrated to G Suite boosting productivity through reliable email access, shared drives and full mobile access. Spam and phishing incidents were all reduced and properly monitored by the administrators and achieved more than 50% reduction in IT operational cost and capital expenditures.

"The implementation of the G Suite deployment methodology by Cloudypedia enabled us to have a quick and smooth migration to G Suite. Furthermore the Business Transformation Labs and Productivity Trainings have maximized our ability as and organization to truly collaborate and impact the benefits of Digital Transformation on the business "

Hazem Moghazi Chief Executive Officer, Aman Financial Services