Discover & assess
Understand your business, workloads and priorities. Agree the outcomes and the route to achieve them.
YOUR GOOGLE CLOUD TEAM
Managed Google Cloud services
Build an operating model for reliability, support, security configuration and cloud consumption, with responsibilities and service scope agreed up front.
Discuss cloud operations ↗From first conversation
to lasting capability.
Design & build
Create the foundations, migrate and modernize, with security and governance built into delivery.
Operate & improve
Establish reliable operations, measure performance and continuously optimize your environment.
Enable your people
Transfer knowledge and build the skills your teams need to own the next chapter.
How we help
Operational readiness
Define ownership, monitoring, incident processes, runbooks and handover before taking on ongoing operations.
Reliability & security
Review backup, recovery, access and security configuration against your workloads and agreed responsibilities.
Performance & consumption
Use operating and consumption data to prioritize capacity, cost and architecture improvements.
What the engagement can deliver
An operating baseline covering architecture, ownership, monitoring and priority risks.
Agreed runbooks for incidents, escalation, backup checks and recurring maintenance.
A service report covering reliability, consumption, cost opportunities and improvement actions.
Agree the scope before we start
Coverage hours, response targets, supported workloads and escalation ownership are agreed in the service scope. Google Cloud charges, application support and remediation projects are addressed explicitly; the engagement does not imply a blanket 24/7 SLA.
What to bring to the first conversation
Your workload inventory, current cloud architecture, incident priorities, billing view and existing operating responsibilities. Access is agreed with your security team.
Questions about this service
Can you take over an existing Google Cloud environment?
We start with an assessment and transition plan, then agree access, responsibilities and operational acceptance before taking on the scoped service.
What should we prepare for the first conversation?
Your workload inventory, current cloud architecture, incident priorities, billing view and existing operating responsibilities. Access is agreed with your security team.
Make the next conversation useful.
Bring the business outcome, current environment and constraints. We can then define a suitable assessment, implementation or ongoing service.
Business sponsors
Agree the intended outcome, users, priorities and how the work will be accepted.
Technical teams
Review architecture, integrations, data access, security and operational ownership.
Procurement teams
Confirm scope, contracting entity, licensing route, commercial terms and support responsibilities in the proposal.
What shapes your proposal?
Workload complexity, dependencies, data location, delivery responsibilities and operating needs determine scope and timing. Licensing, billing currency, taxes, payment terms and support coverage are confirmed for the relevant market and agreement.
